Privacy & Security
For over 40 years 911Costume.com has been a trusted and reliable source for all of your Costume and Halloween needs.
We, at 911Costume.com, value your business and your trust.
No one wants to have his or her personal information sold or misused.
We do not give, exchange, trade, or sell your information to anyone, period.
We take your business seriously and will use every precaution necessary to ensure that your shopping experience is safe and exciting! 911costumes.com uses the best technology available.
We utilize SSL encryption to protect the transmission of data between a site visitor’s browser and the web server. PCI-related information is not stored on the site, and is handled by the payment gateway processor. The site uses session-based cookies as part of user authentication workflow and passwords are encrypted (via salting and hashing) in the database.
Also remember that we do not sell any of your information to any third parties.
Therefore, we will not sell, rent, nor give away any domestic/international customers’ e-mail address to other businesses. The reason we request your e-mail address is so we will be able to send you information regarding your order, (order confirmation, order processing, and tracking number). We may e-mail you coupons or discount offers in the future.
We limit access to personally identifiable information to a select number of employees who are committed to our privacy and security policies and who need access to the information in order to perform their jobs. We are a small, family owned and operated business located in Massachusetts providing costumes and accessories all year to our valued customers since 1973. We believe in fair business and ethical practices and our motto is simply, “Treat others as you would like to be treated”.
We collect personal information such as full names, addresses, e-mail addresses, etc, when it’s voluntarily given to us by our customers. We also collect payment information so that we can bill our customers for their orders. Customers who have provided their telephone number at checkout may receive a call from us with information regarding their order. When providing your telephone number please provide both the area code and phone number. Your phone number will not be shared with anyone.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address and phone number
- Billing Information such as credit card number, and billing address
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Send product updates
- Administer your account or process refunds
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
911Costume.com utilizes MailChimp to allow customers to sign up for our email list and receive the latest information on sales and new merchandise.
MailChimp provides online platforms that 911Costume.com may use to create, send, and manage emails as well as maintain mailing lists.
We will use the information provided to 911Costumes.com for the following purposes:
- Send you a newsletter
- Send you marketing communications
- Administer contests and sweepstakes you entered, and notify you if are the winner
- Send coupons or other special offers
- Alert customers as new products arrive